Everything you need to know.
Hours, delivery, payment, ID, and returns — answered. Still stuck? Just give us a call.
What are your hours?
We deliver every day, 10:00 AM to 9:30 PM in most areas. Under heavy demand our last call can be earlier, so we recommend placing your order at least an hour before closing to be safe.
Where do you deliver?
Across San Jose and the greater South Bay — including Santa Clara, Sunnyvale, Cupertino, Campbell, Mountain View, Palo Alto, Milpitas, Fremont, Union City, Morgan Hill, Gilroy, Redwood City, and more. Not sure about your area? Call (669) 300-8420 and we’ll confirm.
How do I place an order?
The fastest way is to call or text us at (669) 300-8420. Tell us what you’re looking for, share your delivery address, and our team handles the rest.
Can I schedule an order?
Yes! Just let us know the date and a two-hour window when you’d like your delivery, and we’ll take care of the rest.
How do I pay?
All payments are taken in person by the driver. We accept cash.
Do I need my ID?
Yes. Whether you’re a new or returning customer, you must present a valid ID at delivery. The ID must be yours and match the details on your account. You must be 18+ with a valid medical recommendation, or 21+ without one.
Can I stack discounts or rewards?
No — discounts can’t be combined. We’ll always apply the largest single discount or reward you’re eligible for. On orders with multiple price adjustments, we remove the lesser-value one unless otherwise communicated.
What is your return & exchange policy?
Cartridges may be returned within 48 hours only for manufacturing defects (not taste or effects). Edibles and tinctures may be returned within 24 hours with 75%+ remaining if expired, moldy, or causing an allergic reaction. Flower returns are case-by-case with manager approval. Pre-rolls and concentrates cannot be returned or exchanged.
